Frequently Asked Questions

91 Club is a premium gaming and entertainment platform that offers a wide variety of games, secure transactions, and 24/7 customer support. We provide a safe and enjoyable gaming experience for players worldwide.

Yes, 91 Club operates legally and maintains strict security standards. We are licensed and regulated, implementing advanced encryption and security protocols to protect your data and transactions.

You must be at least 18 years old to create an account and use our services. We verify age during the registration process and may request additional documentation if needed.

You can contact our customer support team through multiple channels:

• Email: [email protected]
• Phone: +1 (555) 123-4567
• Live Chat: Available on our website
• Contact Form: Available on our Contact page

Creating an account is simple:

1. Click the "Register" button on our homepage
2. Fill in your personal information (name, email, date of birth)
3. Create a secure password
4. Verify your email address
5. Complete identity verification if required

To reset your password:

1. Click "Forgot Password" on the login page
2. Enter your registered email address
3. Check your email for a password reset link
4. Click the link and create a new password
5. Log in with your new password

No, we only allow one account per person. Multiple accounts are against our terms of service and may result in account suspension. If you need to update your account information, please contact our support team.

You can update most account information through your account settings:

• Log in to your account
• Go to "Account Settings"
• Update your personal information
• Save your changes

For sensitive information changes, please contact our support team.

91 Club offers a diverse selection of games including:

• Slot machines and video slots
• Table games (poker, blackjack, roulette)
• Bingo and lottery games
• Arcade and skill-based games
• Live dealer games
• Progressive jackpot games

Yes, all our games use certified Random Number Generators (RNG) that are regularly tested and audited by independent third-party organizations. We maintain transparency and fairness in all our games.

Yes, we offer free demo versions of most games that you can play without making any deposits. This allows you to practice and learn the rules before playing with real money.

Winnings are automatically credited to your account balance. You'll see a notification on screen, and the amount will be reflected in your account immediately. You can also check your transaction history for detailed records.

We accept various payment methods including:

• Credit and debit cards (Visa, MasterCard, American Express)
• Bank transfers
• E-wallets (PayPal, Skrill, Neteller)
• Cryptocurrencies (Bitcoin, Ethereum)
• Prepaid cards

Processing times vary by payment method:

• Deposits: Usually instant for most methods
• Withdrawals: 1-5 business days for bank transfers, 24-48 hours for e-wallets
• Cryptocurrency: 10-30 minutes depending on network congestion

We do not charge fees for deposits or withdrawals. However, some payment providers may charge their own fees. We recommend checking with your payment provider for any applicable charges.

Transaction limits vary by payment method and account status:

• Minimum deposit: $10
• Minimum withdrawal: $20
• Maximum daily withdrawal: $10,000
• Maximum monthly withdrawal: $100,000

Our platform works on most modern devices:

• Browser: Chrome, Firefox, Safari, Edge (latest versions)
• Internet: Stable broadband connection
• Mobile: iOS 12+ or Android 8+
• JavaScript: Must be enabled
• Cookies: Must be enabled

Try these troubleshooting steps:

1. Refresh the page
2. Clear your browser cache and cookies
3. Try a different browser
4. Check your internet connection
5. Disable browser extensions temporarily
6. Contact our technical support if the issue persists

Yes, our platform is fully optimized for mobile devices. You can access all features through your mobile browser, and we also offer a mobile app for enhanced experience on iOS and Android devices.

To enable notifications:

1. Go to your account settings
2. Navigate to "Notifications"
3. Choose your preferred notification types
4. Save your preferences
5. Allow notifications in your browser settings

We implement multiple security measures:

• SSL encryption for all data transmission
• Secure servers with firewalls
• Regular security audits and updates
• Two-factor authentication options
• Strict access controls for staff
• Compliance with data protection regulations

If you suspect unauthorized access to your account:

1. Change your password immediately
2. Enable two-factor authentication
3. Contact our security team at [email protected]
4. Monitor your account for suspicious activity
5. Report any unauthorized transactions

Yes, we use industry-standard security protocols to protect your financial information. We never store your full credit card details on our servers, and all payment processing is handled by secure, certified third-party providers.

To enhance your account security:

• Use a strong, unique password
• Enable two-factor authentication
• Never share your login credentials
• Log out after each session
• Use a secure internet connection
• Keep your device software updated
• Be cautious of phishing attempts